Win ViqTerms & Conditions of

1 General Terms & Applicability

These Terms & Conditions apply to the Win Viq platform (winviq.com) and all its services. By registering an account, playing any game, or using any service on Win Viq, you automatically agree to these terms.

Win Viq is strictly for adults. No one under the age of 18 is permitted to use this platform. Win Viq may request proof of age documents at any time for verification.

• These Terms & Conditions are available in both English and Bengali. In the event of a conflict, the English version shall take precedence.
• Win Viq reserves the right to update these Terms & Conditions at any time.
• Continued use of the platform after any changes will be deemed acceptance of the new terms.
• These Terms & Conditions are governed under an international gaming license.

2 Account Registration & Eligibility

To open an account with Win Viq, you must provide accurate and truthful information. Registering with false information is prohibited, and Win Viq reserves the right to terminate such accounts.

• Users must be at least 18 years of age to register.
• A valid mobile number and email address must be provided.
• Account information may not be transferred or sold.
• Keeping your password secure is solely your responsibility.
• Win Viq will never ask for your password via email or SMS.

If unusual activity is detected on an account, Win Viq may temporarily suspend it for investigation.

3 Deposit & Payment Methods

Win Viq currently accepts deposits via Bangladesh's major mobile banking services — Mobile Pay, Nagad, and Rocket. The minimum deposit amount is ৳200.

• Deposited funds may only be used for gaming purposes.
• No interest or profit is paid on funds held in your account.
• Deposits from third-party accounts are strictly prohibited.
• For any failed deposits, please contact your payment provider directly.
• Win Viq does not charge any additional fees on deposits.

4 Bonus & Promotion Terms

Win Viq offers a variety of bonuses and promotions — welcome bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which are detailed on the relevant bonus page.

• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• Withdrawals are generally available after completing a wagering requirement of 15–30x the bonus amount.
• Each bonus offer is limited to one per person or household.
• Any misuse or manipulation of bonuses will result in cancellation of the bonus.
• Win Viq reserves the right to modify or cancel any bonus offer at any time without prior notice.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

For any bonus-related queries, please contact Win Viq's live chat support.

5 Withdrawal Policy & Process

Withdrawals from Win Viq must be made using the same method used for the deposit. The minimum withdrawal amount is ৳500.

• Withdrawal requests are typically processed within 1 hour.
• Withdrawals exceeding ৳50,000 require additional identity verification (KYC).
• Wagering requirements must be met before withdrawing from your bonus balance.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.
• Win Viq charges no extra fees on withdrawals.

6 Gaming Rules & Fair Play

All games on Win Viq are operated fairly and transparently. Slots and table games use an RNG (Random Number Generator) that is regularly audited by independent third parties.

• Live Casino games are run by real dealers — no software intervention.
• The RTP (Return to Player) percentage for each game is published on its game info page.
• If your internet connection drops during a game, the outcome of that round will be settled according to the standard rules.
• If any bug or error is detected in the gaming software, Win Viq reserves the right to void the relevant bet.
• Official results are considered final for Sports Betting.

7 Prohibited Activities

The following activities are strictly prohibited on Win Viq. Engaging in any of them may result in account termination and forfeiture of funds.

• Creating or operating multiple accounts.
• Creating or operating an account under another person's identity.
• Attempting to abuse or hijack bonuses.
• Using any software, bot, or automation tool to gain an unfair advantage in gaming.
• Using the platform for money laundering or any illegal financial transactions.
• Harassing other players or Win Viq staff.
• Intentionally exploiting system vulnerabilities or bugs.

8 Responsible Gaming Policy

Win Viq firmly believes in responsible gaming. Gaming is for entertainment — it should never be seen as a source of income. Win Viq is always committed to ensuring a safe gaming environment.

• Any user can set deposit limits, session limits, or loss limits at any time.
• You can use the self-exclusion feature to suspend your account for a set period.
• Win Viq will notify a player if any unusual betting patterns are detected on their account.
• Win Viq takes every precaution to prevent anyone under 18 from accessing the platform.

To learn more about Responsible Gaming Responsible Play View the page.

9 Privacy & Data Protection

Win Viq treats the protection of user personal data as a top priority. Full details on how we collect, use, and store information can be found in our Privacy Policy.

• Win Viq does not sell user data to third parties.
• Payment information is separately encrypted and stored on secured servers.
• Documents submitted for KYC verification are used solely for verification purposes.
• Users may request to update or delete their personal information.

For more details, visit our Privacy Policy View.

10 Account Suspension & Termination

Users may close their account at any time. Please withdraw any remaining balance before doing so.

• Win Viq may close an account without prior notice in the event of a rule violation.
• Inactivity fees may apply to accounts that have been dormant for an extended period (over 12 months).
• Win Viq reserves the right to forfeit account balances in proven cases of fraud.
• Any valid balance in an account closed on fair grounds will be refunded.

11 Limitation of Liability

Win Viq is committed to delivering the highest quality of service. However, Win Viq's liability remains limited in certain circumstances.

• Win Viq is not responsible for any game or transaction interruptions caused by internet connectivity issues.
• Win Viq is not directly liable for failures caused by third-party payment systems.
• Win Viq is not responsible for any account information leak resulting from the user's own negligence.
• In the event of an unexpected technical error, Win Viq will work to resolve it as quickly as possible.

12 Changes to Terms & Conditions

Win Viq may update these Terms & Conditions at any time. For significant changes, registered users will be notified via SMS or email.

• Updated terms take effect from the date they are published.
• Continued use of the platform following any changes will be considered acceptance of the updated terms.
• If you disagree with any of these terms, please request to close your account.